The O’Neil Software RS Web application is available through the internet and provides fast, flexible and real-time access to our customers’ business information.
This portal places the power in our customers’ hands by enabling them to perform many tasks, eliminating unnecessary emails, faxes and telephone calls to the records centre. User friendly screens walk online customer through every step of the way, providing feature-rich functionality and flexibility.
Customers can easily order record storage services and supplies;
- schedule pickups and deliveries
- check on the status of work orders and service requests
- register, define and update item descriptions
- 24/7, 365 days a year desktop access to records
We also have the ability to create customised data entry screens specific to the individual customer’s requirements. We can set and tag selected fields with the customers’ personalised terminology and company references to provide familiarisation for your staff which results in consistent and controlled data entry.